Frequently Asked Questions
Everything you need to know about our sustainable essentials.
How do I know which size to choose?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, especially for our bamboo-based fabrics.
What is your return policy?
We offer a 30-day return window for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, underwear and socks cannot be returned unless they are faulty.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your essentials sooner.
Are your products ethically made?
Yes, sustainability and ethics are at our core. Our products are made from organically grown bamboo and we hold certifications such as WRAP and PETA-Approved Vegan to ensure fair labor and animal-friendly practices.
How should I care for my bamboo clothing?
To maintain the softness and longevity of your garments, we recommend a cold machine wash with similar colors using a gentle detergent. Avoid bleach and tumble drying; instead, line dry in the shade.
Do you offer international shipping?
Currently, we ship to most major international destinations. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.